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Wallums.com Wall Decals are shipped according to the information supplied by the customer. If a shipment is not delivered due to an error made by the customer submitting incorrect information, Wallums.com will reship the package with corrected address at the customer's expense.
Wallums.com cannot be responsible for any shipment delays due to the shipping company's error or weather.
Wallums.com is unable to bill shipping charges to a receiver's/third party account.
If a package is returned to Wallums.com after 3 delivery attempts by the shipping company, the package will be resent at the customer's expense.
Effective April 5th, 2013 - All of our standard shipments are will now be shipped via Fedex Ground to the lower 48 states instead of priority mail. We have found that Fedex is much more reliable and accountable than the USPS. We will still continue to offer Priority Mail shipments to Hawaii/Alaska and PO Boxes. We also offer expedited shipping services with Fedex 2nd day air at affordable rates. Tracking #'s are provided via email.
We do ship international. We ship via Fedex International. Shipping rates start at $25. All duties, taxes and import fees are the buyer's responsibility.
Standard Domestic Shipping Times -
Fedex Ground - 1-5 days (see map below) - $9.50 or FREE for orders over $75
Fedex 2nd day air - 2 days - $20-$46
Shipping times DO NOT include Processing time.
All of our decals are made to order. Standard processing time is 1-7 business days. Most orders are shipped within 24 to 72 hours, Monday through Friday, excluding Holidays. Orders placed on holidays or weekends are processed the next business day. Orders are shipped from Sebastopol, CA. If for some reason an order is expected to take longer than 72 hours to complete, you will be notified via email. We strive to process all orders as soon as possible. Most delayed orders are shipped within 7 business days.
All of our decals are made to order. If you need to cancel your order, you must email us ASAP with your order number. The order is only cancelable if we have not started on production of your decal. Once production has started on your decal, the order cannot be cancelled without a cancellation fee of 20%.